Failure to complete temporary seating leaves some ticket holders out in the cold
The NFL has distributed in the press box at Cowboys Stadium a statement that will keep some fans who have tickets from actually getting in to tonight’s game.“There are a limited number of sections in temporary seating areas inside the stadium that have not been fully completed,” the statement reads. “We are working to resolve the matter and expect that by game time most of the fans affected will have been accommodated in their seats or relocated to similar or better seats.
“Those fans that are affected by this will be directed to the Party Plaza area while the matter is resolved.
“Fans who are not accommodated with seats inside the stadium will each receive a refund of triple the cost of the face value of their ticket.
“We regret the situation.”
Regret is an understatement.
Frankly, a triple-cost refund isn’t enough. The NFL also should reimburse the affected fans for all travel and lodging expenses. Regardless of how this happened, it’s inexcusable for the fans to find out upon arriving at the stadium that they’re S.O.L. At a bare minimum, the affected fans should be refunded every dime spent to make a trip they otherwise would not have made.
Jerry Jones can always be counted on to be more concerned with his pocket than with what's good for the fans.
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